Recently Samsung has seen some trouble with the launch of their Note 7 smartphone, first off the phone started catching fire when charged, many people were reporting about stories where the phone had burned down anything from a carpet, all the way up to entire cars.
Shortly after those incidents, Samsung recalled the smartphone around the world, halting the launch of the smartphone in the UK.
They then sent out numerous replacement devices to effected users, which they claimed to be a safer version of the smartphone.
After a number of reports were released this week we now know that these claims may just be claims.
Today, Samsung released an official statement about the issue, telling owners of the Samsung Galaxy Note 7 to power down their device and stop using it asap.
Here’s the full statement:
“We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.”
As we hear more we will let you know, but as we have already advised, you should not even think about picking up a Note 7 right now, no matter the news.