Like it or not there are still a lot of Microsoft customers out there still running Windows XP on their PCs with no intention to every upgrade, my dad is one of them. Despite this it seems the Symantec have made there most recent update unavailable to these users, causing some XP users PCs to crash repeatedly with that oh so well-known ‘blue screen of death’.
Symantec have said that the issue has been limited to machines running any combination of Windows XP and lies within its latest Sonar antivirus software version, they also added that the “root cause of the issue was an incompatibility due to a three-way interaction between some third-party software that implements a file system driver using kernel stack based file objects – typical of encryption drivers, the SONAR signature and the Windows XP Cache manager,”
In order to fix it Symantec say to remove the software manually and disable their machines, and wait for them to find a solution to the problem. This is extremely bad work for a company who has been providing Antivirus for a long time now, and I would have expected a lot more from the company when it comes to testing their software before a release.
Let us know what you think in the comments below.