Ubisoft has today confirmed by email that they have noticed a security breach on one of its sites, leaving sensitive user data such as usernames, emails an passwords exposed.

The site has now been closed, and as Ubisoft doesn’t retain personal financial information none of that has been leaked, however Ubisoft have still taken some measures to stop hackers from getting into your account, now contacting account holders and advising them to update any related passwords.

Here’s the full email:

Dear Member,

We recently found that one of our Web sites was exploited to gain unauthorized access to some of our online systems. We instantly took steps to close off this access, investigate the incident and begin restoring the integrity of any compromised systems.

During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords. Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion.

Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password.

You can find more information here https://support.ubi.com/en-US/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eYZ2CAM.

For any additional support enquiries, please contact our customer service via our support web site at https://support.ubi.com

We sincerely apologize to all of you for the inconvenience. Please rest assured that your security remains our priority.

The Ubisoft team

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