Today Virgin notified its customers about a vulnerability in their Super Hub 2 routers, leaving the routers vulnerable to hackers.
Virgin says that around 800,000 of its customers are affected by this vulnerability, which would allow hackers to gain access to the customer’s smart home devices if they are connected to that router. This would include everything from security cameras up to connected thermostats.
A spokesperson from Virgin has said the following about the vulnerability:
“The security of our network and of our customers is of paramount importance to us. We regularly support our customers through advice and updates and offer them the chance to upgrade to a Hub 3.0 which contains additional security provisions.”
Which? discovered the vulnerability and said that eight out of the fifteen devices that had devices had this flaw, however, they did say that you can change your password to circumvent it.
Here’s how you do that:
- Plug in a computer into your router via an ethernet cable.
- Go to the URL displayed on your router in a browser on the computer.
- Open up the Wireless Network Settings on the page and enter a new password.
- Save the settings.
And you are done. You will have to re-connect any device that uses wi-fi with the new password that you use, however, this should better secure you against this vulnerability.